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PRIVACY POLICY 1st Florida Lending Corp. - Privacy Policy This site is not connected with any government agency. If you would like to find more information about benefits offered by the U.S. Department of Veteran Affairs, please visit the official U.S. government web site for veterans' benefits at http://www.va.gov We Respect Your Privacy Below, you will find details about our privacy policies. You have the opportunity to choose how your information may be shared. Your privacy matters to us, and we recognize the importance of keeping your information secure. We believe that customer privacy is an integral part of the customer service. Our privacy policy applies to current and former customers. We encourage you to review our privacy policy to better understand how your information will be used to provide you with the best possible service. We Use Information Provided to Help You The customer information we collect is used to meet your financial needs. This information may be used to process your loan request and inform you of financial services that may be of interest to you. We may use this information to contact you through e-mail, direct mail, or telephone. This information may also be used to provide you with a high level of customer support and to better improve our website. We may share your information with our affiliated third parties in order to provide you with the assistance you requested with your mortgage. 1st Florida Lending does everything in its power to ensure that your personal data is protected, even if it is shared with our third party affiliates. 1st Florida Lending collects anonymous information which includes, but is not limited to: your IP address, referral data, and which web pages you visit while at our site. This information is used to better accommodate and serve our visitors. This information is kept confidential and not disclosed to third-party affiliates. We constantly review and improve our site based on the information that our visitors provide. 1st Florida Lending uses "cookies" throughout our site to improve your experience and to help us understand our visitors' needs. A cookie is a small text file that contains your anonymous information. This information is transferred from a web site to your computer's hard drive so that the web site administrator can identify your computer and passively track your web browser's activities while on our web site. A cookie will not allow a web site to learn any personally identifiable information, such as your real name and address, which you would not have otherwise disclosed. We use this information to help us identify and correct errors on our site and to determine a page's popularity so we can add more information to it, and also to assist us in providing you the best resource for VA loans on the web. How We Use Your Submitted Information As a result of submitting your telephone number and your lead request, you may receive a telephone call from one of our office and you may choose what information you provide to us. There is certain information that you may choose not to disclose to us, but this may affect your ability for us to assist you in the lending process We encourage our customers to disclose all pertinent information so we can provide a high level of customer service and offer the right products to our customers. Federal and state laws require us to hold completed loan qualification forms for various amounts of time. In order to abide by these laws, we may be unable to delete certain information from our database once the information has been entered. 1st Florida Lending may periodically send you complimentary materials including newsletters, commercial offers, or other information if you choose to provide us with your email address. By providing us with your email address or filling out a submission form that includes your email address, you have opted to receive these complimentary materials from 1st Florida Lending and our trusted partners. If you no longer wish to receive these materials, please send an email to clientlist@1floridalending.com How We Share Your Information We share information with our staff, lending partners and our licensed real estate professionals. After they receive your information, they may contact you directly via phone or email. All of our affiliates follow under federal and/or state laws and regulations. We may have to disclose personal information to law enforcement or government agencies as a result of: a subpoena, a court order, a need to exercise our legal rights, a need to protect our company or employees from threats or fraud, a need to protect us from legal claims, or as otherwise required by law. We may raise or waive any legal rights available to us. This information may also be disclosed in the event of a merger, the sale of the company, an asset sale, or the unlikely event of bankruptcy. Opt-Out Provision Once you have submitted your information to 1st Florida Lending through our website, it may not be retracted. You will be contacted as a result of submitting a request on our site. In accordance with Title V of the Gramm-Leach-Bliley Act, you may "opt out" from the dissemination of any of your non-public personal information collected by 1st Florida Lending. You will receive notice of this Policy upon initiation of a customer relationship with us. Additionally, if the Policy is amended, current customers will receive timely notice of the changes to the Policy. If you maintain a customer relationship with 1st Florida Lending for a period longer than one year, you will also receive annual notices of your opportunity to "opt-out" in addition to your initial notice (included herein and at the beginning of our customer relationship with you). Unless a customer opts out, we may disclose any of the personal information that we collect from our customers or former customers to non-affiliated third party entities as permitted by federal and state law. If the Policy is amended, customers will have an additional opportunity to opt-out upon receipt of the amended Policy. We comply with all relevant state and federal laws regarding the safeguarding of your personal information. Maintaining the security of your information is a top priority at 1st Florida Lending, so please contact us with any questions or concerns that you have regarding this Policy. We do not disclose any non-public personal information about you to anyone for any purpose that is not specifically permitted by law. We restrict all access to your stored non-public personal information to employees who need to know this information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations in order to guard your nonpublic personal information against unauthorized access. To opt out, you should contact a 1st Florida Lending customer service representative by calling (800)344-1995 or by mailing a written request to our mailing address listed below. Please include in your request an indication of which information (either specific or all-inclusive) that you do not wish to be shared with any non-affiliated third party entities. Please write to us at: Customer Service 1st Florida Lending Corp. 2151 Consulate Dr. - Suite 8 Orlando FL 32837 (800)344-1995 We reserve the right to change this Policy at any time without further notification. Please check our website periodically for the most recent version of our Privacy Policy
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